Over 2 million Britons unable to afford energy may unplug from grid, warns energy boss | Personal Finance | Finance

Bill Bullen sent a “red flag” white paper to business ministers and regulator Ofgem calling for urgent support to avoid people “suffering in silence” because some homes on energy meters have self-disconnected.

It focuses on the 2.25 million households – 50 per cent of all homes who pay as you go (PAYG) for their energy – who remain on legacy meters which have no digital connection.

In the event these households are unable to add credit to meters, their supplier will not know they have self-disconnected.

Mr Bullen said: “I cannot just sit by knowing there are 2.25 million legacy PAYG households who are currently under-served and at risk of self-disconnecting.”

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